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When Mobile Users Self-Serve: The Fastest Way to Cut BlackBerry-Related Help Desk Calls in Half, September 17, 11AM EDT 

What you will learn:

 

-- How to integrate BlackBerry user self service into a holistic mobile support strategy

-- Guidelines for what mobile users can tackle on their own, and what should be left to the help desk or IT operations, for tasks like device activations, password resets and wipes

-- Best practice strategies for how to get mobile users to take advantage of self service

-- How to cut mobility-related calls to the help desk and BES admin by 30-50%

 

Who should attend:

 

Help Desk and Desktop Support

BlackBerry BES admins

Messaging and Mobility Operations

 

Please fill out the form at right to register for this exciting Webinar >> 

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YES - I Want To Learn About
BlackBerry User Self-Service!

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